We are taking precautions to make sure we are minimising the spread of infection during the Coronavirus pandemic, and are providing a safe environment or our customers and staff.
The Civic Centre in Kingston is open to the public.
Our customer service team and a member of our rates team will be available at the downstairs counters only. We are encouraging cashless transactions to make sure we are minimising the spread of infection to protect our community.
Please make sure you follow the directions inside the Centre for your safety if you do need to attend.
Bookings are required if you need to speak with an officer from our Development, Engineering or Environmental Health Services. Contact (03) 6211 8200 to book an appointment.
You can continue to contact us by phone or online for any queries:
- Contact Us (online form)
- Telephone: (03) 6211 8200
- Email: firstname.lastname@example.org
- Make a payment (various options)
Council meetings will now be streamed online through Council’s Facebook page. (external link)
We are encouraging people not to attend for your health and safety. Anyone can still submit questions on notice in writing to email@example.com.
We greatly appreciate your cooperation and apologise for any inconvenience.
To assist with minimising the spread of infection, we are suspending all face-to-face enquiries for Building, Plumbing and Planning. We will continue to provide you with assistance and are available to answer your questions either via phone or email.
- Phone enquiries please call: (03) 6211 8200
- Email enquiries for Building & Plumbing – firstname.lastname@example.org
- Email enquiries for Planning – email@example.com
Please have your details of the property address or permit reference numbers ready so that we may assist you more efficiently.