Current Vacancies

About This Position

The Customer Service Team is seeking applications from individuals with exceptional experience in customer service.  The position is responsible for delivering quality frontline customer service from point-of-enquiry to resolution, handling customer enquiries, service requests, transactions, and complaints in an efficient, professional and responsive manner.

To be successful, you must have a positive and flexible approach to work, as well as confident and articulate communication skills.  The role also requires competent cash handling and computer skills.

The position in full time and the commencement salary is $56,287 per annum, plus 12.5% employer superannuation and a 19-day month.   For more information, contact Kelly Nichols, Customer Service Coordinator on 03 6211 8200.

How to Apply

The Information Package for this role is available below. To ensure your application is considered, you must provide a current resume and a statement addressing the selection criteria. Applications can be submitted by clicking the Apply Now button below.

Applications close at 4pm on Friday 28 May 2021.

Mandatory Requirements

Please address the following selection criteria in your application

Essential

1. Previous experience in delivering face-to-face, phone and digital customer services.
2. The ability to use initiative in resolving problems and the capacity to resolve complaints as appropriate.
3. Experience in cash handling, processing a variety of payments and end-of-day reconciliation.
4. Demonstrated ability to work co-operatively as part of a team, but when necessary, also work independently as required.
5. Competent IT and keyboard skills using Microsoft Office products and the ability to use a range of specialist local government programs, including GIS, CRM and document management systems.
6. Well-developed time management skills and ability to organise and prioritise a range of administrative tasks to well established guidelines.

Desirable

7. A vocational qualification relevant to the role, e.g., Certificate III in Business.
8. Experience in working in a government or other regulatory/compliance environment.

About This Position

Council has vacancies for Parks and Reserves Workers to undertake a range of specialist horticultural activities in our parks, reserves, and open spaces.  Duties include pruning and removal of trees and shrubs, mowing, weeding, mulching, grass slashing and general landscaping works.

We are seeking someone passionate about horticulture and working outdoors.  Ideally, you will hold a White Card, along with driver’s licence endorsed medium rigid.   Experience in operating equipment such as ride-on mowers, chainsaws (trim and crosscut or tree felling), chippers, mulchers, tractors and brush cutters is also essential.

The commencement salary is $54,911 per annum, plus 12.5% employer superannuation and a 9-day fortnight.   For more information, contact Scott Rollins, Parks and Reserves Coordinator on 03 6211 8200.

How to Apply

The Information Package for this role is available below.  To ensure your application is considered, you must provide a current resume and a statement addressing the selection criteria.   Applications can be submitted by clicking the Apply Now button below.

Applications close at 4pm on Friday 28 May 2021.

Mandatory Requirements

Please address the following selection criteria in your application

Essential

1. Previous experience in the horticulture or land management industry and/or a Certificate II or non-trades Certificate III in Horticulture or Conservation and Land Management.
2. Demonstrated experience in operating machinery such as as ride-on mowers, chainsaws, chippers, mulchers, tractors, and brush cutters.
3. Good communication skills and the ability to work safely as part of a team.
4. Physically fit and able to undertake manual work in an outdoor environment.

Licences

5. White Card – General Induction for Construction.
6. A current unrestricted driver’s licence endorsed medium rigid.
7. Chain Saw licence (Trim and Crosscut).
8. Traffic Control accreditation (Control Traffic and Implement Traffic Management Plan) or the ability to acquire this accreditation.
9. Chem Cert qualifications or the ability to acquire this qualification.
10. Elevated Work Platform licence or the ability to acquire this licence.